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Privacy Notice

Last updated: 27 January 2026

Ryzon IT Solutions Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Notice explains how we collect, use, store, and protect personal data when you visit our website, contact us, or engage with our services.

1. Who We Are

Company name: Ryzon IT Solutions Ltd

Website: www.ryzonit.co.uk

Email: support@ryzonit.co.uk

We provide managed IT services, IT infrastructure services, consultancy, and related technology support to businesses.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Business name

  • Email address

  • Telephone number

  • Job title

  • Business contact details

  • Information provided through contact forms, emails, or enquiries

  • Technical or support-related information necessary to deliver IT services

We do not intentionally collect sensitive personal data unless required for service delivery and agreed in advance.

3. How We Collect Personal Data

We collect personal data when you:

  • Submit an enquiry through our website

  • Contact us by email or phone

  • Engage us for IT services or consultancy

  • Enter into a contractual relationship with us

  • Communicate with us during service delivery

4. How We Use Personal Data

We use personal data to:

  • Respond to enquiries and requests

  • Provide and manage IT services

  • Communicate with clients regarding support, projects, or services

  • Manage contracts and billing

  • Improve our services and operations

  • Meet legal, regulatory, and contractual obligations

We only use personal data where there is a lawful basis to do so.

5. Legal Basis for Processing

Our lawful bases for processing personal data include:

  • Legitimate interests – to operate and grow our business and provide IT services

  • Contractual necessity – where processing is required to deliver agreed services

  • Legal obligation – where required by law or regulation

  • Consent – where explicitly provided (e.g. marketing communications)

6. Data Sharing and Third Parties

We may share personal data with trusted third parties where necessary, including:

  • Cloud service providers (such as Microsoft)

  • Hosting and website service providers

  • IT tools and platforms used to deliver our services

  • Professional advisers (e.g. accountants or legal advisers)

All third parties are required to handle data securely and in accordance with data protection law.

We do not sell personal data.

7. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure systems and access controls

  • Use of reputable cloud and IT service providers

  • Limiting access to data to authorised individuals only

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes it was collected for

  • Meet legal, contractual, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability (where applicable)
  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact us using the details above.

10. Complaints

If you have concerns about how we handle personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on our website.